Shipping policy
Thank you for shopping with Layl.
We are committed to carefully packing and dispatching your order as quickly as possible.
Processing Time
Orders are typically processed within 1 to 3 business days.
During product launches, sales, or busy periods, processing times may be slightly longer.
Shipping
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where applicable).
Delivery times are estimates only and may vary depending on your location and the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address.
Any free shipping promotions will be clearly stated on our website.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
Layl is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Parcels
Once your parcel has been handed to the shipping carrier, delivery is outside of our control.
If your parcel is delayed or appears to be lost, please contact us and we will do our best to assist you in locating your order.
International Shipping
We currently ship within Australia only.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: layl.au@outlook.com